Our Platinum Patrons

RHA Furniture is a UK-based contract furniture supplier specialising in hospitality and commercial interiors, with offices in SW London and Poole.

With over 30 years of experience, we work closely with hotel operators, designers and procurement teams to deliver furniture solutions that are both practical and design-led. Our expertise spans a wide range of sectors including restaurants, hotels, leisure and wellness spaces, offices, golf clubs, and healthcare environments – all of which require furniture that performs reliably in high-traffic, demanding settings.

We supply a carefully curated range of contract-grade furniture, alongside fully bespoke solutions developed in collaboration with our UK and European manufacturing partners. From seating and tables to joinery and upholstery, every piece is selected or produced with a focus on durability, compliance, and long-term performance.

Understanding the realities of commercial projects, we provide a hands-on and knowledgeable approach from initial specification through to delivery and installation. Whether supporting a single site or a multi-location rollout, our team ensures each project runs smoothly, with attention to detail at every stage.

Working across the UK and Europe, RHA Furniture has built long-standing relationships within the hospitality industry by consistently delivering reliable solutions and practical expertise tailored to each client’s needs.

T: 020 8326 8070
E: sales@rhafurniture.com
W: rhafurniture.com

Alecta is a leading commercial catering equipment specialist based in Ringwood, Hampshire, proudly supporting businesses across the UK.

We design and supply professional kitchens for both large-scale projects and individual installations. From initial design through to supply, delivery and installation, we help create efficient, high-performing kitchen environments. We also keep kitchens running smoothly with our service contract options, preventative water treatment and softening, responsive servicing, planned maintenance packages, safety inspections and reactive breakdown call-outs.

Whether supporting care homes, schools & Universities, hotels, pubs & restaurants, or garden centres, Alecta is trusted to minimise downtime and maximise kitchen performance. We deliver fast turnaround times backed by practical, straightforward advice and exceptional customer service.

In addition, we offer flexible equipment leasing options and invite customers to our fully equipped live demonstration kitchen showroom in Ringwood, where we host live cooking demonstrations with leading manufacturers.

With our business led by Mark Saville & Chris Sherred, our team is passionate about delivering outstanding service, high standards of workmanship and a real solutions mindset to every client’s challenges.

For more information or to book us in for a site survey or exploratory meeting please contact us on:

E: enquiries@alectatechnical.co.uk

T: 01425 473956

W: www.alectatechnical.co.uk

Keystep Solutions specialises in advanced electronic RFID keycard locks and digital key technology, serving the hotel, leisure, and student accommodation sectors worldwide. With a clear focus on innovation, reliability, and customer experience, the company delivers modern access solutions designed to meet the evolving needs of today’s hospitality environments.

In an industry that has often been characterised by slow innovation and inconsistent customer service, Keystep has set itself apart by raising the standard. The company was the first to introduce Bluetooth Low Energy (Bluetooth LE) as a standard feature across its entire lock range, enabling seamless mobile access and enhancing convenience for both operators and guests.

Beyond its technology, Keystep is equally committed to service excellence and long-term value. Every product is backed by a comprehensive three-year warranty, providing customers with confidence, peace of mind, and assurance of quality. By combining cutting-edge technology with a customer-first approach, Keystep Solutions continues to redefine expectations within the electronic locking and digital access space.

Andrew Evans

Sales@keystep.co.uk

https://electronichotellocks.co.uk/

07734 109193

Waste Management Facilities (WMF) is a leading UK waste management consultancy and service provider, delivering fully integrated, cost-effective and sustainable waste solutions across the hospitality, construction, housebuilding and municipal sectors.

With over 25 years of industry experience, WMF supports organisations in reducing operational costs, improving environmental performance, and maintaining full regulatory compliance. The business works in close partnership with its clients, offering strategic consultancy alongside practical delivery to optimise waste processes, increase recycling rates and embed long-term sustainability into operations.

WMF’s tailored approach ensures that each client benefits from a bespoke solution, whether through fully outsourced waste management or by enhancing existing in-house capabilities. Its services span the entire waste lifecycle; from initial audit and strategy development through to implementation, reporting and continuous improvement.

A key differentiator is WMF’s proprietary cloud-based waste management portal, which provides clients with real-time visibility, detailed reporting, and actionable insights across multiple sites. This enables hospitality operators in particular to track performance, control costs and demonstrate compliance and ESG progress with confidence.

Operating nationwide, WMF delivers flexible and reliable waste collection services for hotels, restaurants and hospitality venues, as well as wider commercial environments. The company’s commitment to innovation, transparency and accountability ensures clients receive measurable value while meeting increasingly stringent environmental targets.

At its core, WMF is focused on helping businesses turn waste from a cost burden into a strategic advantage; supporting the transition towards more sustainable, efficient and responsible operations.

T: 01202 535888
E: customerservice@wmfltd.co.uk
W: https://wmfltd.co.uk/

CLEAN know what hoteliers’ value most, service, and reliability - perfectly laundered high quality, hygienically clean, linen and workwear that can be taken for granted.  Flawless laundering, dependable deliveries, and automatic stock level management means CLEAN provides hotels in the region the most efficient linen and laundry services available.  Whether you run a boutique establishment or are part of a large chain, they will listen to your requirements and tailor their service to match a hotel’s needs.

Services for Hotels

They offer a comprehensive range of services designed to meet the unique needs of your hotel including:

Linen Rental with Inventory Management:They offer a wide range of high-quality linens and a reliable service to save hotels time and money.

Chefs Uniforms Service: Ensure your hotel kitchen staff are comfortable and look the part with their rental and laundry service.

Logo Mats and Floor Protection: Customised logo mats and floor protection to enhance a hotel’s branding by improving cleanliness and safety.  

Napkin and Table Linen Hire for Events: 

Make your hotel’s events stand out by offering your clients a wide array of table linens in various colours, fabrics, and styles with their Special Occasion Linen service.

Contact Details

BH Area Representative

Darren Hunter

Regional Sales Manager 

M :  07787 280021

E :  darren.hunter@cleanservices.co.uk

W : www.cleanservices.co.uk

We are a specialist Insurance Broker based in Ringwood, Hampshire. With 10 branches across The South of England we are proud to have established ourselves as one of the leading Insurance Brokers in the UK. Established in 1993, we have an extensive range of knowledge within the insurance industry. This enables us to provide a full range of specialist insurance products including Personal Lines, Commercial, Property, Health and Marine Insurance, whilst putting our close long-standing relationships with the UK’s leading insurers to good use for our clients.

We pride ourselves on providing our customers with the highest standards of service, along with a fully bespoke personal service that's based around listening to our customers and finding the right policies to meet their needs.

T: 01425 480700
W: www.aoig.co.uk

Completely Hotels Sustainable Consulting is a forward-thinking consultancy firm dedicated to revolutionising the hospitality industry through sustainable practices. With a commitment to environmental stewardship and social responsibility, I offer comprehensive solutions tailored to the unique needs of hotels, resorts and accommodation providers.

Mission:

My mission is to empower hotels to operate efficiently while minimising their environmental footprint and maximising their positive impact on local communities. I strive to develop a culture of sustainability within the hospitality sector, driving meaningful change that benefits both the planet and future generations.

Services:

• Sustainable Strategy Development: Work closely with hoteliers to devise customised sustainability strategies aligned with their business objectives and values.
• Energy Efficiency Optimisation: Identify opportunities to reduce energy consumption and implement innovative solutions to enhance efficiency without compromising guest comfort.
• Waste Management Solutions: Help hotels implement waste reduction and recycling programs, diverting waste from landfills and promoting circular economy principles.
• Water Conservation Initiatives: From installing water-saving fixtures to implementing water butts, we assist hotels in minimising water usage while maintaining quality service standards.
• Sustainable Supply Chain Management: We collaborate with suppliers to source eco-friendly products and services, ensuring that hotels uphold ethical and sustainable practices throughout their supply chain.
• Ecolabel Certification: Guide hotels through the certification process for various sustainability standards, including Green Key and Green Tourism, enhancing their reputation as environmentally responsible establishments.
• Community Engagement Programs: Support hotels in engaging with local communities through philanthropic initiatives and partnerships with local businesses, develop mutual benefits and long-term sustainability.

Why Choose Me:

Expertise: My expertise comes from 25 years in the hospitality business and my many connections comprising seasoned professionals with extensive experience in sustainability and the hospitality industry.

Customised Solutions: I understand that each hotel is unique and I tailor my services to address specific challenges and opportunities.

Measurable Impact: I believe in delivering tangible results, helping hotels achieve significant cost savings, reduce their environmental impact and enhance their brand reputation.

Long-Term Partnership: I am committed to building lasting relationships with my clients, providing ongoing support and guidance to ensure continued success on their sustainability journey.

 At Completely Hotels Sustainable Consulting, I envision a future where sustainability is not just a trend but a fundamental aspect of hospitality excellence. Join me in transforming the way hotels operate and contribute to a more sustainable and resilient world.

Mike Harrison

M: 07459 067650

E: CompletelyHotels@icloud.com

Rezcontrol is a complete, cutting-edge, cloud-based hotel management software solution designed to put hoteliers in control. With a 30-year track record in property management software, we understand what hoteliers need to run their operations smoothly and profitably, and how to provide it.

Rezcontrol prides itself on its intuitive simplicity, depth of functionality, transparent pricing and outstanding UK-based customer service. 

• Manage bookings, rates, tasks and events - all in one place
• Direct Booking Engine– a fully integrated booking solution that enhances the guest journey and drives direct revenue
• Payments with RezPay - intelligent, integrated payment solution
• Spend time with your guests rather than on admin
• Secure and future-proofed with regular automatic updates
• Point of sale, restaurant reservations and all your integrations - sorted

Our UK-based customer and technical support is available 365 days a year, and our service is legendary. 

Since moving to Rezcontrol, the Marsham Court Hotel in Bournemouth has increased its turnover by an average of £350k or 10% in the first year, and The Elms Hotel and Spa in Worcester has seen a 60% uplift in revenue from upsells and 100% in extras from our guest engagement module. We are highly recommended by Fuller's Hotels and Inns, as well as by the famed Polizzi Collection.

Get in touch:

Visit the website: https://rezcontrol.com/

Call: 07903 562 130 

Email: Andy Menear on andy.menear@rezcontrol.com

We are a well-established Commercial Energy Auditors based in the Bournemouth / Poole area but covering the UK, we have extensive experience spanning over 26 years.

  We have access to all the Electricity and Gas suppliers when we go out to tender so we do the leg work so you don’t have to.

We are firm believers that customer service will always be our primary objective. We pride ourselves on our 96% retention and the fact that 70% of our new business comes from recommendations and word of mouth.

We cover all of the commercial sectors including Hotels, Restaurants, Care homes / Nursing Homes, Schools etc.

Vision: To optimise the journey to a place called ‘Peace of mind’

Mission: To be recognised as the only company to go to for undisputed customer service and value creation.

Values: Personal, Expertise, Simplicity

Contact: Sean Taylor
T: 0800 304 7588
M: 07971 540335
E: sean@poweraudit.uk
W: www.poweraudit.uk 

County Foods are one of the largest, independent, family owned and run catering butchers in the South.  We operate from a state of the art plant in Dorset.  Our location centred on Bournemouth and Poole, but on the edges of Hampshire, Wiltshire and Somerset gives us, and in turn our customers unique access to some of the best Cattle, Lamb and Game in the UK.

For over 25 years we have built up a reputation and are now recognised for our ability and commitment in supplying catering businesses and customers throughout the South West of England with top quality products at competitive prices.

We serve our customers with high quality fresh meat, game and poultry and an extensive range of deli and dairy products.  As a value added range we now stock a huge variety of very competitively priced dry goods and a full range of frozen vegetables, fish and desserts.  We are entrusted to deliver British Farm assures products to many schools, NHS hospitals, nursing homes as well as hotels, café’s and restaurants.

Contact Mike Kelly (Business Development Manager)
M:07912 066799
E: mike.kelly@countyfoods.co.uk
W:www.countyfoods.co.uk

 

Established in 2004, RT Promotions is based near Poole, Dorset, and supplies branded merchandise and gifts as well as workwear to our clients throughout the UK, and increasingly internationally.

From personalised name badges to pens and pencils that are eco-friendly, from printed coffee mugs and umbrella’s that show off your brand, to one-off pull-up banners, we’ve got it all. Have something specific in mind just ask and we will find a solution for you.

Don't forget, we're increasingly becoming a 'go to company' for personalised clothing, uniforms and workwear. It could be that you simply want your staff to look smart, or perhaps you have front-of-house staff, or are organising an event. Clothing is a subtle way to reinforce your brand, to differentiate yourself and let's face it, to be seen. Think of RT as a 'one-stop-shop'. 

With over 90,000 products to choose from, all of which can be printed, branded and personalised with your own company message or logo, promotional branded gifts can add massive value to your marketing message and create brand memories that are both engaging and impactful.

RT would love to help you to enhance your brand and we're here to help. We’re very easy to get hold of – either with a planned in-person visit, by email or phone – or maybe you’d like to do things by Zoom? No problem, let's book one in and show you how easy it can be.

Come on over to RT and discover the difference real customer service feels like, with our knowledgeable and friendly staff.

Contact: Catherine Gregg (Director)
E: catherine@rtpromotions.co.uk
T: 01202 882 893
W: www.rtpromotions.co.uk

 

Chinastack Catering Equipment Ltd is a Family run business, established in 2001. 

Initially supplying everything from Tableware, Glassware, Chefs clothing to kitchen equipment both light and heavy, we expanded our product offering in 2018 to include janitorial supplies and consumables. 

Our vast portfolio of suppliers means we can source everything needed for your catering operation and with our new larger warehouse, we hold more stock than ever before allowing us to fulfil orders faster, often next day. Opened in 2022, our new premises also includes a vibrant new showroom, displaying the latest products from many ranges.

Exceptional customer service is at the heart of our business and our long-standing relationships with our clients is testament to this. We work hard to get the best possible prices for our customers and our team, with extensive industry knowledge, are always on hand to offer support.

Contact details

T: 01202 531111

E: sales@chinastack.co.uk

W: www.chinastack.co.uk